Bad Customer Service.
This salon has the worst customer service. The staff is rude and unprofessional. They eat food at the front desk and even used their greasy hands to give me a towel! The staff finishes personal conversations, facebook, and texting before addressing the customer. They are rude on the phone, and are disrespectul in person. I have been to this place 4 times (only because I bought a Groupon), and have seen three different staff members, all of them extremely rude.
I bought an LED laser treatment, and they didn't even tell me how it worked! One time the girl hit me in the head with the light while I was lying down, and the next time, a different staff member didn't even make sure the light was on my face before she left me in the room! This salon needs some new management, or some customer service training.